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Mental health services | Washington State Health Care Authority

Skip to main content Due to state employee furloughs, call center and staff response time may be delayed. Thank you for your understanding.Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.The Health Care Authority (HCA) provides funding and oversight for mental health services for people enrolled in Apple Health (Medicaid). Do you…

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Due to state employee furloughs, call center and staff response time may be delayed. Thank you for your understanding.
Due to COVID-19, HCA’s lobby is closed. Learn more about your customer service options.

The Health Care Authority (HCA) provides funding and oversight for mental health services for people enrolled in Apple Health (Medicaid). 

Do you need immediate assistance?

  • For a life-threatening emergency: Call 911.
  • For suicide prevention: Contact the National Suicide Prevention Lifeline at 1-800-273-8255 (TRS: 1-800-799-4889).
  • For 24-hour emotional support and referrals: Contact the Washington Recovery Help Line or the mental health crisis line in your area.

On this page

How do I get Apple Health (Medicaid) mental health services?

Are there member satisfaction surveys?

What types of services are available?

More information for clients and families

See what mental health services are available to you as an Apple Health (Medicaid) client.

Download your benefits book

How do I get Apple Health (Medicaid) mental health services?

In Washington, the name of Medicaid is Washington Apple Health.

  • To apply for Apple Health coverage, visit Washington Healthplanfinder.

  • If you are currently an Apple Health client and are seeking mental health services, you have coverage. Contact your managed care plan (or contact the Health Care Authority (HCA) if you have not enrolled in managed care).

Are there member satisfaction surveys?

At least once a year, a voluntary survey will be sent to see how you or your family member feels about the services you received. If you are contacted please take the time to respond. Your voice is the best way to improve the quality of your care. Any information you provide will be confidential.

What types of services are available?

We support the following types of mental health services:

For complete details about Apple Health mental health services, download your Apple Health client booklet.

More information for clients and families

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